From KKM registration to your first 100 patients — TolongDoktor covers every step. Documentation, website, marketing & beyond, all under one roof.
TolongDoktor was born from a simple frustration — the process of opening a clinic in Malaysia is complicated, time-consuming, and lonely. We built a team of healthcare consultants, web designers, and digital marketers who speak your language.
Whether you're a fresh HO looking to set up your first panel clinic, or an experienced GP expanding into a second branch — we walk every step with you.
Six core services, one dedicated team. Handle it yourself or let us manage it all.
We prepare and file your Private Healthcare Facilities Act application, facility plans, equipment lists, SOP binders, and liaise directly with KKM/JKN on your behalf.
A professional, mobile-first clinic website that builds trust, captures new patients, and ranks on Google — delivered in as little as 14 working days.
Google Ads, Meta (Facebook & Instagram) campaigns and organic content strategy laser-focused on attracting local patients to your clinic.
Consistent, professional clinic content on Facebook & Instagram. We write, design, schedule and reply so you can focus on patients.
Automate appointment reminders, new-patient welcome flows, and follow-up messages using WhatsApp Business API & a simple CRM dashboard.
Access our verified network of clinic furniture suppliers, medical equipment vendors, IT system providers, and interior designers at negotiated rates.
We only serve medical clinics. Every strategy, template, and process is built around the unique needs of Malaysian healthcare.
No rotating agency accounts. You get one person who knows your clinic, your goals, and responds within 24 hours.
98% first-time KKM approval rate across 150+ clinics. We know exactly what officers look for and how to present your application.
Our clinic clients average 200–400 new patient walk-ins in their first 3 months of digital marketing — trackable and measurable.
Website in 14 days, KKM submission in 7 days, first ad campaign in 3 days. We move at the speed of your opening.
Flat packages, no hidden fees. You know exactly what you're paying for from day one. No agency jargon or surprises.
Four clear steps. We guide you through every one of them.
Tell us your vision: location, target patients, timeline and budget. We map out a custom action plan for your clinic in under 60 minutes.
Our compliance team handles KKM/JKN submissions while our web team starts building your clinic's digital presence simultaneously.
Your clinic opens with a compliant license, a live website, active social channels, and your first Google Ads campaign already running.
Monthly strategy calls, performance reports, and ongoing optimisation. We help you hit 500+ patients/month and expand to additional branches.
A glimpse into what TolongDoktor has helped build across Malaysia.
GP panel clinic opened from scratch. KKM licensed in 21 days, website live in 14 days.
Rebranded existing clinic with new website and Meta Ads strategy for family health services.
Full-package client: dual-branch setup, WhatsApp automation, and Google Ads managed account.
Choose the package that suits your clinic stage. All packages include a dedicated consultant.
Perfect for doctors who just need the paperwork handled.
The complete launch package for new clinic owners.
Ongoing growth management for established clinics.
💡 Not sure which plan is right for you? Book a free 30-min call and we'll recommend the best fit.
"I was overwhelmed by the KKM process. TolongDoktor handled every document, every form, every follow-up. My clinic was approved in under 3 weeks. Highly recommend to any new doctor!"
"Our Google Ads campaign brought in 450 new patients in the first month. The ROI was incredible. Their team really understands the clinic business, not just generic marketing."
"The website they built for us looks incredibly professional. Patients actually mention they found us online. We went from zero web presence to #1 on Google Maps in 2 months."
On average, KKM registration takes 4–8 weeks from document submission to approval. Our team prepares your complete dossier in 7 working days, ensuring first-time approval with our 98% track record. We handle all follow-ups and liaison with the state-level JKN office.
No — in fact, it's better to engage us early. We can help you plan your clinic layout for compliance, advise on required equipment before you purchase anything, and connect you with verified suppliers through our vendor network. The earlier we start, the smoother your opening.
Our standard website package includes: custom-designed homepage, services page, about/doctor profile page, contact page with Google Maps, and a blog. It's built on WordPress for easy updates, SEO-optimised, and fully mobile responsive. Delivery within 14 working days. Hosting, domain and 12-month support included.
Absolutely. Our services are modular. Many established clinic owners engage us purely for digital marketing management — Google Ads, Meta Ads, social media, and SEO. Just reach out and tell us which services you need, and we'll put together a custom quote.
Yes. We have served clinics across Selangor, KL, Johor, Penang, Kedah, Perak and Sabah. Our documentation and marketing services are fully remote — you only need WhatsApp and email. For Sabah and Sarawak clinics, we have local JKN contacts who understand state-specific requirements.
We operate on a 3-month minimum engagement (required to see meaningful results from digital ads), after which billing is month-to-month. No hidden cancellation fees. We earn your loyalty through performance, not contracts.